Global process improvement expert Craig Reid summarizes the key issues, the “hot spots” that organizations face today and how they can start to focus their efforts to become truly customer-centric. There are a multitude of handbooks explaining methodologies, tools and techniques on how to implement process improvement – but this is a book about the why of business process improvement. This is an eBook to digest then hand to your boss and your boss’s boss. It’s a book to inspire, to fist pump the air and most importantly to start a process revolution in your organization
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How do you successfully identify needed change, create a vision and guide through inspiration? How do you execute change in tandem with a committed team? Get the answers in this insightful eBook series by Amir Ghannad get the keys to unlocking the your transformative leader within.
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Leaders are called to not just manage change but to lead transformations that bring about a step change in the results, capability, and the level of fulfillment of their team members. In Part 2 of The Transformative Leader eBook series, Amir Ghannad explores how you can expand your influence, your impact, and empower your teams to grow and develop.
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