Executive Club Day - January 28th (All timings in EST)

10:00 am - 10:30 am C-Level Case Study: Fusing innovation and digital ecosystems to reinvent your industry

Claus Jensen - Chief Digital Officer and Head of Technology (CTO/CIO), Memorial Sloan Kettering Cancer Center

Claus is a rare breed CTO who is a transformation strategist and leader by heart and truly understands and embraces change. Whilst leading a technology team, he looks beyond technology to build a team who is business focused and customer obsessed. Join this session to hear how he is building agile digital platforms fused with innovation to drive the future of healthcare.

·        Defining digital vision for the future of Healthcare

·        Fusing the virtual and physical healthcare towards the emerging world of digital therapeutics

·        Architecting digital platforms and ecosystem to be a true business partner

·        Defining a data strategy to accelerate insights and accelerate transformation

·        Beyond technology: Driving meaningful change through leadership and culture development 

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Claus Jensen

Chief Digital Officer and Head of Technology (CTO/CIO)
Memorial Sloan Kettering Cancer Center

  • IT vs Business led transformation: Forging a strong business IT relationship for successful business and digital transformation
  • The changing roles of IT and new capabilities in business and digital transformation
  • How can IT provide the digital business platform to support business transformation
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Robert winn

Senior Vice President, Business Process Management, Business Services
Comcast

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Mia Leondakis

Vice President, Business Transformation & Automation
VMWare

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Marco Ortiz

Global Service Delivery, Quality and Operations Head
3M

11:00 am - 11:30 am Case study: Big bang vs. crawl– walk– run approach in process reengineering and automation at Hitachi Vantara

Dr. Tobias Witte - Director Global PMO & Business Process Excellence, Hitachi Vantara
  • Starting process transformation with process understanding, documentation, re-design and standardization
  • Ensuring close collaboration amongst key stakeholders in Business, IT & RPA team through the Virtual Workforce Competency Centre
  • Incorporating a true business excellence perspective when it comes to automation
  • Key lessons learned: What worked in our process reengineering and automation approach?
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Dr. Tobias Witte

Director Global PMO & Business Process Excellence
Hitachi Vantara

11:30 am - 12:00 pm Break

12:30 pm - 1:00 pm Case study: 3M’s value driven enterprise transformation

Judith Garcia-Galiana - Vice President, Global Service Centers, 3M

·        Leveraging global service centres as the engine for enterprise transformation

·        Driving growth and value by focusing on customer, process and technology

·        A practical approach in implementing RPA and process automation 

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Judith Garcia-Galiana

Vice President, Global Service Centers
3M

  • Business transformation defined: Deliver new process and technology capabilities through pathfinding and roadmapping
  • Enabling transformation by developing BA, BPM and process improvement capabilities
  • Structuring the transformation team with LSS and program management approaches
  • Driving and demonstrating business value through business transformation initiatives

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Laurie Brooks

Director, Global Business Transformation & Enterprise Architecture
HERE Technologies

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Joe D'apollonio

Senior Director PMO and Operational Excellence
Philips

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Andrae Kirkland

Senior Program Manager
Twitter

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Leslie Behnke

Head Lean Six Sigma Business Excellence
Halo

1:30 pm - 2:00 pm Case study: Integrating Business Architecture, BPM and Process Improvement to achieve business and customer excellence

Todd Gernady - Senior Manager Business Architecture & Process Re-Engineering, United Airlines
  • Rebuilding the operating model to increase productivity
  • Designing, piloting and implementing a scalable business transformation approach: Lessons learned
  • Enabling transformation by developing BA, BPM and process improvement capabilities
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Todd Gernady

Senior Manager Business Architecture & Process Re-Engineering
United Airlines

3:00 pm - 3:30 pm Fireside chat with a Chief People Officer: Making business more human to build your transformation X-factor

Deborah Hawkes - SVP, Chief People & Culture Officer, CAN Community Health

In disruptive times, are you expected to navigate, evolve and thrive your business through uncertainty? How can you continue to excel when there is no status quo to follow? Do you have your people behind every step of the change you are driving and leading? In this interactive session, you get to hear from leaders who have been able to excel through change to share what the X-factor for transformation is for them. The talk explores what key elements and leadership traits you need to have in place to transform your business for the future. 

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Deborah Hawkes

SVP, Chief People & Culture Officer
CAN Community Health

3:30 pm - 4:00 pm Achieving organizational agility at the largest commercial bank: planning and executing your transformation initiative

Maneesh Subherwal - Executive Director - Business Transformation, Commercial Bank, JP Morgan Chase
  • Planning and executing organizational redesign to drive true organisational agility
  • A practical approach to plan your transformation initiative from strategy to execution
  • Addressing the common challenges: Drawing experiences from public and private sectors
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Maneesh Subherwal

Executive Director - Business Transformation, Commercial Bank
JP Morgan Chase

4:00 pm - 4:30 pm Case study: Developing OPEX Leadership and embedding future skillset in your transformation

Casey Walter - Senior Manager, Business Transformation, Koozie Group
  • Moving from traditional project management to an strategic project management team: What are the new skills and capabilities required
  • Leadership and capability development during COVID
  • Sharing key actionable insights you can implement right away
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Casey Walter

Senior Manager, Business Transformation
Koozie Group