Keynotes & Virtual Expo - January 26th (All timings in EST)

9:45 am - 10:00 am Chair's welcome and remarks

Brenton Harder - Head of Enterprise Automation, Fiserv
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Brenton Harder

Head of Enterprise Automation
Fiserv

10:00 am - 10:30 am Keynote: Accelerating business transformation in the aftermath of COVID-19: Leveraging cloud, agile infrastructure, high impact automation & lean thinking for scaled transformation

Guru Vasudeva - Senior Vice President and CIO, Nationwide

Nationwide has a great story around implementing agile and lean at an enterprise scale. In addition to that, technology advancements such as cloud and automation are presenting huge opportunities for the transformation agenda. During this keynote session, join Guru for a real-life experience of leading this transformation journey and the key lessons learned.  

·        Highlight the integration of agile and lean practices: the importance of lean leadership

·        Measure and track the economic value of these transformation initiatives   

·        Reflect on the versatility of lean and his personal journey applying lean concepts

·        The changing landscape of digital transformation and opportunities not to be missed

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Guru Vasudeva

Senior Vice President and CIO
Nationwide

10:30 am - 11:00 am Driving Operational Resilience in the Face of Market Disruptions

Chris Dalby - Head of Operational Excellence, MS Amlin
Nick Reed - Chief Strategy Officer, BiZZdesign

2020 has brought unprecedented market disruptions that have tested business resilience and continuity. In this talk, Nick Reed will share approaches and techniques for identifying operational resilience risks and planning mitigation strategies that advance business goals. 

·        Leveraging enterprise architecture to gain a holistic understanding of business risks

·        Understanding the sources of risk and their impacts on business processes and services

·        Aligning the business impact risk tolerance levels to optimize risk treatment plans



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Chris Dalby

Head of Operational Excellence
MS Amlin

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Nick Reed

Chief Strategy Officer
BiZZdesign

11:00 am - 11:30 am Adapting to the new ways of working: starting with your processes!

Mercedes O’Connor - Senior Account Executive, Nintex
Kieran Coughlan - Principal consultant EMEA, Nintex

As organisations come to the realization that the office bound working of the past has really changed into a balance of workforces both working from home, and working from offices where they can, processes built for a workplace bound workforce don’t quite fit anymore. This means there’s no better time to review some of your critical processes to ensure you can continue working like this longer than perhaps previously thought. Join this session to learn:

·        How have businesses being impacted and why it’s a brilliant opportunity to change now

·        Expanding your solutions toolbox to not only solve existing but also the new challenges

·        How to start building your new ways of working with your processes at the centre



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Mercedes O’Connor

Senior Account Executive
Nintex

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Kieran Coughlan

Principal consultant EMEA
Nintex

Break

11:30 am - 12:30 pm Visit the Virtual Exhibition Hall and Networking Break

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners.

Demo Drive

11:30 am - 12:00 pm Demo-Drive Session


12:30 pm - 1:00 pm Organizational reinvention amidst the global crisis: Where are we falling short?

Cristian Matei - Founder & President, Advanced-Thinking

The magnitude of crisis organisations are experiencing is paramount and the need for organisational reinvention has never been more urgent, yet many failing to deliver desired results. This session will provide an integrated view on where we are falling short in these transformation efforts to point us with a clear path ahead:

·        Transforming crisis into opportunities: An integrated view of the key challenges

·        Developing a future-proof organizational architectures while introducing advanced technologies

·        How to transform these challenges into opportunities to develop the next generation of leadership and management



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Cristian Matei

Founder & President
Advanced-Thinking

1:00 pm - 1:30 pm Case study: Deliver the next level process intelligence through process mining and discovery

Sofia Passova - President, StereoLOGIC


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Sofia Passova

President
StereoLOGIC

While being sucked into longer business hours as we adapt to remote working, it is ever more important to be able to continue building new capabilities so we can come out of the other end ahead of the curve. This panel will share how we as organizations can help our colleagues to continue to change and learn therefore building a continuous learning organizations. 

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Reka Mishra

Managing Director, Transformation Office
SVB Financial Group

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Carol Wedig

Vice President, Continuous Improvement
SECURA Insurance

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Elke Hollmann

Head of Global Process Development
Stratec SE

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Peg Pennington

President
Moresteam

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Hicham Wazni

Corporate Director of Manufacturing Intelligence and Smart Manufacturing
Howmet Aerospace

2:00 pm - 2:30 pm Digital Transformation Tools to Augment Your ERP Within O2C Business Cycle

Diana Eagen - Director of Sales - Order to Cash, Esker

As businesses continue to transition to the “new normal”, they’re all feeling the strain caused by the global health crisis. In response, organizations are beginning to see more opportunities to automate routine tasks to help employees meet demand quicker and better serve customers. Join this session for where the speaker demonstrates how companies are seeing in digital transformation technologies throughout their order-to-cash (O2C) processes.

·        How AI, RPA & machine learning are being utilized with cloud-based automation solutions

·        Achieving maximum value of out of your solution with agile implementation

·        Real results from Esker customers and the features that helped achieve them

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Diana Eagen

Director of Sales - Order to Cash
Esker

2:30 pm - 3:00 pm Visit the Virtual Exhibition Hall and Networking Break

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners.

3:00 pm - 3:30 pm Developing future-proof workforce strategies for the Digital Operating model

Vinay Mummigatti - Chief Automation Officer, LexisNexis

Are we prepared for the impact of emerging technologies across our operations? As organizations grapple with the digitization of business, the ripples of change are felt across all levels of workforce. Understanding the digital operating model where humans and automation co-exist in delivering value, is the key to business continuity and continued competitive advantage for the firms. This keynote session will draw from first-hand experience to help you prepare for the future of work and workforce:

·        Adapting to the digital disruptions across its workforce: Ensure employee retention, motivation and engagement

·        Developing organizational readiness for a digital operating model

·        Deliver value and unique competiveness and resilience through the next level of human/machine co-existence and collaboration

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Vinay Mummigatti

Chief Automation Officer
LexisNexis

3:30 pm - 4:00 pm Case study: Supporting double-digit growth through business transformation leveraging process re-engineering and digital transformation

Robert winn - Senior Vice President, Business Process Management, Business Services, Comcast

Comcast business has been doubling their growth every 4-5 years in the past decade. Old processes and systems simply would not work anymore. Join this session to hear how Robert and his team have been driving the business transformation required to support the scalability and sustainability of their rapid growth:

·        Defining enterprise architecture with the next generation business systems transformation

·        Building the data warehouse for centralized reporting, business intelligence to support better decision making

·        Leading process transformation initiative and related change management activities across key business areas 

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Robert winn

Senior Vice President, Business Process Management, Business Services
Comcast

Hyperautomation is set to be the future of Intelligent Automation by marring multiple AI tools with RPA to go beyond rule based tasks and automate complex business processes. This session invites the true leaders and pioneers who are on the journey towards hyper automation to share from first-hand experience what the future looks like:

·        Moving from Intelligent Automation to Hyperautomation: What does the journey look like and how are you preparing for it?

·        What are the key capabilities required to move towards hyperautomation

·        Driving end to end digital transformation through AI, Machine Learning, API Enabled Microservices

·        How to prepare for hyperautomation? Key lessons learned

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Shipra Mitra

Director, Intelligent Automation
Sprint

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Nick Hoppenjans

Director, Operations Process Automation, Operations Services Transformation Office (OSTO)
US Bank

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Emilie Ly

Senior Director, Business Support & Services for Busines Transformation & Automation
VMware

4:30 pm - 5:00 pm Visit the Virtual Exhibition Hall and End of Day Networking

Meet with some of the leading OPEX and Business Transformation solution providers by way of this fun and informative Virtual Exhibition Hall! Solution providers include: business-ready BPM, RPA, Process Mining, AI, Analytics, and so many more technology solutions, not to mention, the best of the consultants and implementation partners.