Closed-Door Interactive Roundtables - May 24th (All timings in EST, Running on Zoom)

8:00 am - 10:00 am Interactive Roundtable: Transforming business DNA towards the new reality: Starting by dissecting Key leadership challenges

Cristian Matei - Founder & President, Advanced-Thinking
Irina Munteanu - Chief Financial Officer, Veolia

Understand, Redesign, Improve, Strategy Annual Meeting – Four sessions, Four unique experiences


The PEX Network, in collaboration with Veolia and Cristian Matei, Ph.D, LSS MBB, President of Advanced Thinking, is delighted to invite its members to join a series of very private virtual gathering with other senior OPEX and Business Transformation Executives.The OPEX Executive Club will be an opportunity for senior leaders to discuss real challenges as well as learning and benefit from Veolia’s award-winning Business Transformation case study and Cristian’s unique perspectives. Each meeting will become a space for leaders to experiment and for experts to get inspired. Session Dates below:

 

Session 1: Monday May 24th -14.00 -16.00 CET/8.00am-10.00am EST (In collaboration with OPEX Spring):

“UNDERSTAND” - Transforming business DNA towards the new reality: Starting by dissecting Key leadership challenges

Session 2: Monday August 23rd - 14.00 -16.00 CET/8.00am-10.00am EST (In collaboration with OPEX Summer):

“REDESIGN” - How to practically address these challenges? The verified integrated redesign of our Organizations – including Veolia case study that won the OPEX Process Excellence Award for the Best Transformation

Session 3: Monday September 27th - 14.00 -16.00 CET/8.00am-10.00am EST (In collaboration with OPEX Europe)

“IMPROVE” - How to sustain the gains? A different way to implement successful Continuous - type Programs – Including Veolia case study

Session 4: Monday November 15th - 14.00 -16.00 CET/8.00am-10.00am EST

“STRATEGY” Annual Meeting: 2022 and beyond

 

Session 1 – “Understand” - Transforming business DNA towards the new reality: Starting by dissecting Key leadership challenges

Transforming business DNA towards the new reality: Starting by dissecting Key leadership challenges

Setting up and carrying out an enterprise business transformation program to achieve significant growth and turnaround results is far from an easy task. It is even more difficult to sustain the results afterword and to embed the Continuous Improvement capability within the new created framework. Cristian has done it many times delivering millions in business value. In this transformation leader’s series discussions, Cristian will lead us on a ground-breaking journey of understanding the key challenges, re-engineering enterprise business process, and sustaining continuous improvement. Join the first discussion to gain a deep understanding of the following key questions:

·        Why it is so difficult to REALLY get rid of fragments-based management? An Organizational Assessment across 25 years from all continents, diverse industries

·        Why wave after wave of “flavors of the day”- type improvement programs failed? The REALITY check of improvement methodologies, largely developed from the same fragmented perspectives

·        Why wave after wave of new technologies implementation have never really solved the organizations’ fundamental problems, leaving the Organizations basically unchanged? Let’s discuss the digitalization trap.

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Cristian Matei

Founder & President
Advanced-Thinking

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Irina Munteanu

Chief Financial Officer
Veolia

10:00 am - 11:30 am Interactive Roundtable: Improving Your ROI of Customer-Facing Digital Processes

Omer Shirazi - Co-Founder, COO, EasySend
Alex Karavousanos - VP, Head of Business Development, EasySend

For Senior Process Excellence Leaders From the Insurance Sector

This group conversation will focus on how to better engage with customers through digital journeys and ensure the implementation process is the most agile and efficient possible. Our moderators will share how to digitize and streamline manual customer-facing processes and improve ROI of customer-facing digital processes. During the session, we will cover:

·        How to deploy a digital journey in a matter of days

·        How much you could save by removing the friction associated with manual processes from your enterprise operations

·        How to improve customer experience and drive revenue growth with a self-service, no-code platform

With the leading expertise of our session moderators, Omer Shirazi and Alex Karavousanos, this session will allow you to learn about digital transformation strategies and best practices in the insurance industry and discover digital solutions for your organization in 2021.

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Omer Shirazi

Co-Founder, COO
EasySend

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Alex Karavousanos

VP, Head of Business Development
EasySend