16 - 18 June, 2019
The Address Hotel - Dubai Mall, Dubai, United Arab Emirates

Pre-Conference Workshops : Sunday 16 June 2019

9:00 am - 12:00 pm Unlocking Value Through Robotics: Supercharge Your Process Excellence Strategy Through Robotic Process Automation

In the Middle East, RPA is no longer just a buzz word, but fast becoming the technology of choice to close the time to value gap during digital transformation initiatives. More and more businesses are turning to RPA to streamline enterprise operations to reduce costs and help deliver profitable business growth. However, RPA is a relatively new technology and its successful deployment balances on choosing the right solution that fits your organisation’s specific business need. This exclusive workshop will demonstrate how to implement RPA in order to optimise maximum results.

Workshop Key Takeaways:
  • How does RPA fit into your business processes
  • How to orchestrate an effective operating model for RPA
  • Practical tips for maximising ROI on RPA
  • Discover internal and external responsibilities to support the functionalities of RPA
  • Risk and control considerations: Identify common obstacles to RPA implementation and how to overcome challenges
  • Its all about the process: How RPA and BPM can be used to complement each other to achieve digital success
  • How will AI and machine learning take RPA to the next level

12:00 pm - 1:00 pm Engaging People And Changing Cultures To Drive Operational Excellence

Business process improvement is not only about using systems and technology, but how its people embrace change practices too. 33 percent of process improvement initiatives fail because of employee’s resistance and lack of communication of business process initiatives. This exclusive workshop will demonstrate how OPEX leaders are engaging people and changing cultures to drive operational excellence.

Workshop Key Takeaways:
  • Implement changes in leadership and thinking behaviours to drive OPEX
  • Identifying best practices in empowering and engaging employees to manage change
  • Discover how to create a culture of engagement, ownership and accountability
  • Understanding proven metrics for measuring employee engagement and change management
  • Common management mistakes to avoid in transformation change
  • Success case studies