Agenda Day 1

Care Management, Quality & Clinical Technologies

-         Encouraging OPEX and process transformation at all levels of the organization

-         How to adopt digital innovation tools in healthcare

-         Breaking down the barriers to designing and implementing new ways of working 

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Michael Lamendola

Consulting Solutions Executive
Pegasystems

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Gary Pilacinski

Senior Director, Business Process Improvement Engineering
L.A. Care Health Plan

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Carolyn Rubin

Senior Director Practice Integration
US Anaesthesia Partners

10:00 am - 10:30 am Designing a Smart Digital Roadmap That Drives Healthcare Quality, Efficiency and Cost

Madara Kalnina-Kalnmale - Managing Director, LightSpace Technologies SIA

Session led by Lightspace Technologies



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Madara Kalnina-Kalnmale

Managing Director
LightSpace Technologies SIA

11:00 am - 11:30 am Case Study – The Impact of COVID-19 on the Future of Virtual Healthcare

Uzair Rashid - Director of Innovation, Blue Cross Shield of Massachusetts

-         Assessing the perceptions, engagement and adoption of virtual care before, during, and post COVID-19

-         The future of healthcare innovation 

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Uzair Rashid

Director of Innovation
Blue Cross Shield of Massachusetts

12:00 pm - 12:30 pm Case Study – The Road to Operational Excellence in R&D

Vatsala Sadasivan - Head of Operational Excellence R&D, North America, Sanofi
  • Biopharmaceutical R&D Process
  • Challenges in Applying Operational Excellence in R&D
  • How to develop an Operational Excellence roadmap in R&D
  • Example of case studies
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Vatsala Sadasivan

Head of Operational Excellence R&D, North America
Sanofi