Agenda Day 1

Care Management, Quality & Clinical Technologies

-         Encouraging OPEX and process transformation at all levels of the organization

-         How to adopt digital innovation tools in healthcare

-         Breaking down the barriers to designing and implementing new ways of working 


Michael Lamendola

Consulting Solutions Executive


Gary Pilacinski

Senior Director, Business Process Improvement Engineering
L.A. Care Health Plan


Carolyn Rubin

Senior Director Practice Integration
US Anaesthesia Partners

10:00 am - 10:30 am Designing a Smart Digital Roadmap That Drives Healthcare Quality, Efficiency and Cost

Madara Kalnina-Kalnmale - Managing Director, LightSpace Technologies SIA

Session led by Lightspace Technologies


Madara Kalnina-Kalnmale

Managing Director
LightSpace Technologies SIA

11:00 am - 11:30 am Case Study – The Impact of COVID-19 on the Future of Virtual Healthcare

Uzair Rashid - Director of Innovation, Blue Cross Shield of Massachusetts

-         Assessing the perceptions, engagement and adoption of virtual care before, during, and post COVID-19

-         The future of healthcare innovation 


Uzair Rashid

Director of Innovation
Blue Cross Shield of Massachusetts

12:00 pm - 12:30 pm Case Study – The Road to Operational Excellence in R&D

Vatsala Sadasivan - Head of Operational Excellence R&D, North America, Sanofi
  • Biopharmaceutical R&D Process
  • Challenges in Applying Operational Excellence in R&D
  • How to develop an Operational Excellence roadmap in R&D
  • Example of case studies

Vatsala Sadasivan

Head of Operational Excellence R&D, North America