Executive Director Group Manager: Performance Consulting – Process Engineering CoE JPMorgan Chase & Co.
Engaging Operational Excellence expert with a demonstrated history of transformational leadership across multiple continents enjoys leading innovative organizations with a focus on service before self. Skilled in Financial & Program Management, Strategic & Operational Planning, Command, Business Process Improvement & Training. Keen ability to reduce complicated processes, improve the customer experience through simplification, increase profits while boosting employee morale. Decisive, agile & adept with a natural ability to drive organizational change, execute C-suite strategy and select the right people to build award-winning cohesive teams.
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