Used in isolation, Six Sigma no longer offers the kind of speed or depth of OPEX (operational excellence) gains that businesses now need to achieve in order to remain truly competitive and ahead of the ruthless upward curve of customer expectation.
What’s needed now is a hybrid model to marry the inherent benefits of Lean Six Sigma and the kind of deeply creative, out of the box approach that defines Design Thinking and Agile Thinking. While the range of combinations of these concepts is growing seemingly on a daily basis, suffice it to say for our purposes that Agile, Lean and Design Thinking can and should be viewed as complementary methods of OPEX improvement and with the right hybrid approach they can take any company into a much more efficient and deeply innovative working environment.
We look at 2 case studies in this report - Defence Science and Technology Agency and DBS Bank on how they are using Hybrid Lean Models to make an impact in Asia.
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