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Where is operational excellence heading? Do you need to adapt to a more hybrid model that involves more than Lean Six Sigma? What new tools do you need in your toolbox? The OPEX Asia team spoke with Vivek Veeraraghavan, Vice President APAC - Process Optimisation COE at a leading global bank about how to prepare your OPEX capabilities for 2020. Download now to discover how you can reimagine your process excellence.

The topic of holistic transformation has gained an increased amount of attention when it comes to OPEX, with multiple factors coming into play in order to ensure successful, sustainable business transformation. But how does holistic transformation really impact companies and what should management observe in trying to achieve this transformation, and what is the importance of human-centric design in OPEX?

We spoke to Raynaldo Justin Susanto, Head of Business Transformation at BMW Tunas, for his insight into holistic transformation and what it means for OPEX. Read the report below. 

Used in isolation, Six Sigma no longer offers the kind of speed or depth of OPEX (operational excellence) gains that businesses now need to achieve in order to remain truly competitive and ahead of the ruthless upward curve of customer expectation.

What’s needed now is a hybrid model to marry the inherent benefits of Lean Six Sigma and the kind of deeply creative, out of the box approach that defines Design Thinking and Agile Thinking. While the range of combinations of these concepts is growing seemingly on a daily basis, suffice it to say for our purposes that Agile, Lean and Design Thinking can and should be viewed as complementary methods of OPEX improvement and with the right hybrid approach they can take any company into a much more efficient and deeply innovative working environment.

We look at 2 case studies in this report - Defence Science and Technology Agency and DBS Bank on how they are using Hybrid Lean Models to make an impact in Asia.

Now that the global economy is embracing RPA as the new digital workforce, we can focus on moving forward. What’s next for exceptional organizations that want to accelerate their digital transformation and automation strategy to realize even more business value?

In this white paper, you will learn:

• Why true business value is rarely achieved by RPA alone
• How Intelligent Automation, the next-generation RPA solution, solves your toughest end-to-end process automation challenges
• Three ways the managed digital workforce empowers organizations to achieve transformative business benefits

In this report, we look ahead to 2020, and how technologies such as RPA, BPM and AI that have shaped the current process landscape will influence the future. Including AI within existing frameworks will see BPM and RPA become elements of intelligent automation (IA). This report examines the trends we can expect to mature in the coming months, such as how businesses will carry out their processes as the technologies they use become smarter and available as-a-service.

We also answer the most important question of all: can 2020 be the year your organization truly realizes the benefits of digital transformation?

We assembled experts from different industries to examine the factors that will drive change.

Check out this exclusive Report on how Why Embedding Customer Strategy in OPEX is Necessary. In this report we explore:

• Methods for customer centric process innovation
• What the OPEX experts say
• Cutting redundant steps 
• The role that automation plays 

To request a copy via email, Click Here

Check out this exclusive Report on how to structure your data-driven OPEX strategy to leverage predictive analytics. Featuring...

• A case study with Dr. Lars Reinkemeyer, the Global Process Mining Lead at Siemens
• Exclusive interview with The Father of Process Mining: Wil van der Aalst

To request a copy via email, Click Here

Due to the lightning-fast pace of technological change in the digital age, process excellence concepts are being dramatically restructured to fit with the increasingly fluid evolution of both companies and their core operational processes. This Ebook is designed to highlight the importance and nature of the changes currently occurring, allowing readers to prepare themselve s as best they can to adapt to the newly emerging PEX landscape that will be shaped over the coming decade.

Process excellence strategy is an essential part of an successful products & process innovation. In this eBook, IQPC examines real case studies from 6 leading companies in their industry involving the process excellence strategies and projects they implemented. Lessons learned from these projects will be discussed as well as the chanllenges these companies are facing, top tips for improving the process excellence and successful outcomes by implementing these projects.

“One size fits all” isn’t the reality today. Different industries in different parts of the world operate in their own fashion. The global state of process excellence report explores how organisations around the world are approaching operational process excellence. It reveals the key trends highlighted by the survey, along with industry leaders insights on the results. Discover the top key areas of focus for 2018-2019; find out what methodologies and solutions companies are planning to implement as well as 2018 budgets. Download now to find out everything you need to know for this year’s operational process excellence strategy. 

Download the presentation from Erika Toth, Group Head of Business & Continuous Improvement at Thomas Cook Group, to understand more on driving and implementing a lean customer-centric culture for your organisation.

The phrase operational excellence gets thrown around a lot within industry but it’s definitions are vast. At its heart, it’s about  business growth. It’s about honing efficiency and value to reach that next stage of growth. Ahead of the OPEX Asia Summit in Singapore we explore five ways you can shake loose your business operations this year. How many have you tried yet?

In this whitepaper we discuss the three main drivers influencing the way businesses approach operational excellence; customer, innovation and technology. All three drivers become intertwined with each other as we explore new business operating models, design thinking, customer-centricity and the role of automation.