Proudly Sponsored By:

What does Operational Excellence look like in a post Covid world?
Join us October 19-20 to find out. 

The need for operational excellence has never been greater. As your business steps into the post-coronavirus future, it faces rising costs, risk and complexity, making operational excellence no longer an option – but a mandate.
So the timing for Operational Excellence Week Canada – ONLINE could not be better. With over 1000 operations leaders expected to attend, this year’s program features over 30 speakers that will show you how to eliminate inefficiencies in your operations, accelerate digital transformation and build a sustainable culture of operational excellence.

Learn from over 30 world class companies that have successfully executed on strategy and delivered substantial improvements in operational performance. Learn how to:
  • Drive Operational Excellence to the frontline
  • Improve agility and streamline operations with RPA
  • Build a culture of OE and improve quality, reliability, customer experience - and profitability
  • Identify the strategic value levers and performance improvement opportunities in your company - and set targets for change
  • Accelerate your digital strategy and the action plan to make it happen
  • Dramatically improve control over your back office and operational processes
  • Combine Lean methodologies with design thinking, agile and analytics
  • Harness big data, analytics and AI to fundamentally transform operational efficiency
  • Guide employees towards repeatable, optimized behaviour and habits
  • Create the conditions for enterprise business transformation

5 Reasons to Attend

Hear how Canadian corporations are responding to Covid-19

No travel costs or time out of the office necessary

Access the content on demand and watch in your own time

Assess the latest technological innovations 

Free to attend for in house industry practicioners


9:30 ET 
Sharif Barakzai, Director, Business Process Improvement, Loblaws 
Elizabeth Dare, Director, Strategic Business Improvement, Johnson & Johnson
Abhinav Suri, Head, Wealth Process Excellence, TD
Betty ParstonVice President, NAM Lean Office, Schneider Electric
Panel Moderator: Nathalie Pougno, Senior Director of IT and Transformation, Ricoh Canada

10:15 ET 

11:00 ET 
Beyond RPA: Your Catalyst for Business Transformation
Albert Nguyen, Associate Director of Professional Services, Bits In Glass
Ben Case, Director of Solutions, Blue Prism Cloud
Lori Moss, Practice Director, Blue Prism Cloud 

11:40 ET
Erick Quiroz, Senior Account Executive, Accruent

12:20 ET 
Transforming With Your Customer: The Evolution of An Operational Excellence Partnership
Ryan Beckwith, National Process Automation Consultant, Ricoh

1:00 ET
Rudi Pieters, Product Owner, Accruent

1:45 ET
Les Cyfko, Director of Continuous Improvement & Engineering, PepsiCo


9:10 ET 
Frederic Brosseau, President and Founder, Akuting
Biju Misra,  Director, Operations- Corporate Business Services & Automation CoE, Enbridge
Leanne Van Zwieten, AVP, Continuous Improvement, Manulife
Rudina Holmqvist, Business Consultant, Telus

9:50 ET

10:30 ET 
Matthew Vaccari, Director, Operational Excellence, Canada Life
Amar Narain, CIO & Vice President, Information Technology, Pizza Pizza 
Uma Gopinath, Head of Technology & Innovation, Lush Fresh Handmade Cosmetics
Panel Moderator: Jonathan Bowness, Enterprise Workflow Solution Consultant, Ricoh

11:50 ET
Business Transformation: Experiencing Moneris in a Digital Way
Allan Measor, Vice President, Business Transformation Office and Customer Enablement, Moneris  

12:30 ET 
Julie Thyne, Global Continuous Improvement Lead, Dow Inc

1:10 ET
PANEL DISCUSSION: “Culture Eats Strategy for Breakfast”: Key Levers for Evolving Your Company Culture
Barb Callander, Vice President, Operational Excellence & Learning, Maple Leaf Foods
Sachin Ahuja, Senior Program Manager, Telus
Julia Mauer, Director HRBP, Global Growth, McCain Foods
Moderator: Jose Pires, Founder & CEO, Global Excellence & Innovation

logo image logo image logo image logo image logo image logo image logo image logo image

    Managers, Directors, VPs of: 
    • Operations
    • Operational Excellence
    • Project Mgmt/ PMO
    • Lean
    • Process/ Business Improvement
    • Transformation
    • Quality
    • Continuous Improvement
    • Digital Transformation
    • Innovation
    • Data & Analytics
    • Manufacturing
    • Process Engineering
    • Automation
    • RPA, AI & ML
    • Enterprise services
    • Information technology
    • Change management
    • Customer Experience

Process Excellence Network Online Events | How it works 


Step 1: Register 
Click on any of the register buttons on this page. Enter your information and secure your place


Step 2: Confirmation email
This will be dispatched upon registration and will contain login information


Step 3: Schedule time
Mark some time in your calendar when you can be free of distractions or watch with colleagues


Step 4: Watch the event
Click the link in the confirmation email and prepare questions for our industry-leading speakers


How do I join the online conference?

Register by clicking on the button below and you will automatically receive a confirmation email. One week before the event, your login will be emailed to you with calendar invites to all the sessions and the final agenda for the event

How much does it cost to attend?

The event is completely free to attend for In House Industry Practitioners. If you are a vendor, solution provider or consultant, there is a small fee to attend the event.

Where is it located?

This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet.  Audio and presentation viewing is accessed through an internet connection.

Can I access the presentations post-event?

All presentations will be available after the conference via the on-demand recording link which will be sent to your inbox.  


For more information on how we are uniquely placed to help you shape and deliver your message to a targeted audience, contact us now!

Leslie Allen

Managing Director