This interactive workshop is designed for operational excellence and business improvement professionals who are leading on change within the culture of their organisations. This workshop will explore how an optimised operational environment can lead to increased customer satisfaction and employee engagement.
How you will benefit from this workshop?
By attending this 2.5 hour workshop, you will understand and learn the following:
Where to start? Engaging your staff early in the transformation- before technology
Re- engineering your workplace culture to support operational excellence
The importance of growing internal units to support business growth
How you can improve business efficiencies to become more cost efficient
Understanding ways to engage the internal culture for change