OPEX Western Australia 2019
25 - 27 November, 2019 | Novotel Perth Langley
Stephen Dargan
Head of Bankwest Contact Centers, Customer Care & Operational Excellence BankwestConference Day One: Tuesday, 26th November 2019
9:30 AM Building a Large Scale Sustainable Operational Excellence Culture through Lean Six Sigma Transformation and Best in Class Colleague Engagement
This case study will discuss the secrets to building a long term sustainable Operational Excellence mind set and behaviour shifts across multi functional businesses that drives tangible shareholder value.
- Creating an effective and sustainable lean journey is about culture, people & behaviours not tools & techniques
- Discussing the capabilities required to enable the shift towards Operational Excellence as part of your DNA
- How to get executive buy in to shift the organisations culture
Check out the incredible speaker line-up to see who will be joining Stephen.
Download The Latest Agenda
