Sedwin Vadukut

Enterprise Technology Transformation Leader Experian

Wednesday 31st March | Day 2

Wednesday, March 31st, 2021

10:00 AM From PEX to CX: Adapting to Customer Credit Needs in the Pandemic

-         Able to understand the customer purchasing power and augment internal processes to support customer’s credit requirements

-         Move from a siloed customer touchpoint or product mind-set, to a seamless, multi-channel holistic approach

-         Create personalized, intelligent offerings outside of the traditional financial needs and expectations

10:30 AM Building an Intelligent Enterprise with Multi-Tech Strategy

-         How to take an Intelligent Automation approach to transformation with value-add data insights and technology in decision-making, core infrastructure, customer experience and beyond

-         Identify tools with right capabilities for your organization and ensure initiatives are being maintained, monitored and optimized

-         The education, training and change management required for implementation

-         New innovative uses for technology and agile product delivery 

Check out the incredible speaker line-up to see who will be joining Sedwin.

Download The Latest Agenda