March 23 - 25, 2020 | New Orleans, LA
Robert Chaves, VP Operations Consulting Group at American Modern Insurance Group
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Robert Chaves

VP Operations Consulting Group
American Modern Insurance Group

Check out the incredible speaker line-up to see who will be joining Robert.

Download The Latest Agenda

Conference Day 1

Tuesday, March 19th, 2019

4:25 PM Lessons learned in maximizing the value of process improvement for growth

• Deliver on business results and continuously improve end-to-end process transformation
• Maximize OPEX programs potential with proper alignment to company culture
• Establish strategic value by tailoring delivery models for RPA & Lean to corporate goals & challenges

Conference Day 2

Wednesday, March 20th, 2019

9:25 AM IDG T: Transform your business processes for OPEX through clear ownership

• Reduce siloed operating models and fragmentation of work through employee engagement
• Drive end-to-end process responsibility through cross-functional teams
• Achieve quality improvements and increase efficiency by establishing continuous improvement culture