Productivity improvement & operations executive with twenty-five years’ experience consulting for banking, insurance and global software firms throughout the Americas, Europe and Asia Pacific. Named one of the 100 most influential Hispanics for 2011 and 2014 by the Hispanic IT Executive Council. Experience includes close to a decade with SAP as VP of Process Improvement for the Americas region and most recently VP of American Modern Insurance, a division of Munich Re a global leader in insurance.
Born in Costa Rica and raised in the United States, he holds a Bachelors from the University of Illinois and an MBA from the Costa Rican International University of the Americas. He also holds multiple SAP certifications, as well as Quality & Lean Certifications (Black Belts). He is fluent in Spanish and English, is married, lives in Cincinnati, OH and has two boys Daniel (16) and Alex (13) who think they are better skiers than he is.
LinkedIn Profile: https://www.linkedin.com/in/robert-chaves-b456a71/