The Only Event Catering to OPEX & Business Transformation Professionals in Financial Services
APRIL 20-22, 2020 | NEW ORLEANS, LA

Peg Pennington

President MoreSteam

Peg Pennington joined MoreSteam's executive team in 2018 and provides leadership to all company operations.  She brings a strategic focus on innovative 'next practices' to build and sustain operational excellence.


For the past decade, Peg served as the Executive Director of the Center for Operational Excellence at The Ohio State University Fisher College of Business. In that role, she developed a deep familiarity with the global process improvement community. She is recognized for her advocacy of embedding critical thinking and problem solving into organizational core competencies.  As part of her work with the Center for Operational Excellence, she was instrumental in establishing rigorous standards for Lean Six Sigma certification aligned with industry expectations.


Peg helped architect Fisher College’s unique Master of Business Operational Excellence ("MBOE") program, and continues as an adjunct instructor of the MBOE Lean Leadership and Six Sigma curriculum. Before joining Ohio State, Peg served in a managerial role at Emerson Network Power.


Peg earned a bachelor's degree in finance from Michigan State University and an MBA from the University of Dayton.

Workshop Day

Monday, March 18th, 2019

9:00 AM Workshop A: The Lean Office: Learning to see the invisible

Digitization, process automation, the knowledge worker - each factors contributing to the evolving creation of invisible factories operating within every business. Continuous improvement and operational excellence principles drive adoption of these technologies. But how and when to make the move and to continue making improvements? Consider participating in this workshop during which you will contribute to a participant-driven simulation. The session will cover how to reveal and understand those invisible processes, make data-based decisions to meet customer requirements, and adopt methodologies for managing the changes/improvements, including lean production and management tools, RPA and process mapping/management. Participants will learn:
• How to manage the flow of work horizontally across the silos that exist in organizations;
• How the tools of lean should be used to engage participants and management;
• How to manage short cycles of improvement activities across functional areas;
• How huddle boards can be used to manage daily activities and continuous improvement activities
• How Leader Standard work contributes to the success of all of the above
The workshop will provide you with tools to bring home and apply immediately without additional expenses or required consultation.

Check out the incredible speaker line-up to see who will be joining Peg.

Download The Latest Agenda