Michael Meyer

Vice President, Customer Experience & Operational Excellence Greater New York Mutual Insurance Companies

Monday 29th March | Workshop Day

Monday, March 29th, 2021

10:00 AM Workshop A - The Three Pillars of Winning Business Transformation

-         Discussing business transformation from the holistic perspective of people, process and technology as a package to create change

-         Share best practices for creating an integrated transformation program and connect the missing points that bring the three pillars together

-         Take a deep dive into the innovative framework used to structure a transformation strategy that leaves no stone unturned 

Thursday 8th April | Invite-Only Executive Day

Thursday, April 8th, 2021

1:55 PM The 360° Approach to OPEX: What Are We Missing?

Have you ever wondered why your transformation is hitting hurdles? Or maybe you have identified your roadblocks, but the reality is that it’s still not reaching its full potential?

This innovative session combines real-time findings from attendee approaches, challenges and priorities discussed with Michael throughout OPEX in Financial Services. Discussing gaps in knowledge using Michael’s pioneering ‘Wagon Wheel’ framework, this session gives you a unique, tailored prescription for achieving holistic end-to-end results. 


Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda