Mike is the manager in the Robotic Process Automation area. He supports all areas of the life business and is responsible for coming up with automation strategies and processing transactions with his robots. In addition, Mike is a part of the Operational Excellence team. He is involved with Lean Leader Coaching and helping find practical solutions by making problems visible. He has been with Farmers for 12 years and started with the Homeowners product team. He has held leadership positions in the Document Center, Records, Premium Billing, and Business Transformation. He has an MBA from the University of Washington and is kept busy at home by his four children.