The Only Event Catering to OPEX & Business Transformation Professionals in Financial Services
APRIL 20-22, 2020 | NEW ORLEANS, LA

Michael Edmonds

Robotics Process Automation Manager Farmers Insurance

Mike is the manager in the Robotic Process Automation area. He supports all areas of the life business and is responsible for coming up with automation strategies and processing transactions with his robots. In addition, Mike is a part of the Operational Excellence team.  He is involved with Lean Leader Coaching and helping find practical solutions by making problems visible. He has been with Farmers for 12 years and started with the Homeowners product team. He has held leadership positions in the Document Center, Records, Premium Billing, and Business Transformation. He has an MBA from the University of Washington and is kept busy at home by his four children.

Conference Day 2

Wednesday, March 20th, 2019

9:25 AM IDG N: The intersection of lean and robotics to minimize automated waste

• Simplify steps for process delivery to speed up service delivery
• Embed a technological infrastructure to support a digital environment
• Identify which Lean tools have the potential for the greatest impact on RPA

2:15 PM PANEL: The future state of people, process and technology in the financial industry

In this plenary panel discussion, our industry thought leaders gather to finalize the OPEX FS agenda and provide us with some food for thought on the changing landscape of how we do business, and what that might mean for future operations.

• Future of people: change the way you change
• Future of business processes: Develop end-to-end process-led and agile organizations
• Future of technology: reality vs. fairy-tale
• Is there an end game?

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda