Frequently Asked Questions

When will I receive my conference material?
Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a temporary website after the event. You will be provided with access details for this website at the conference.

When should I pay for the conference?
Payment must be received prior to the conference.

How should I pay for the conference?
Payment can be made online by credit card.

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for times.

Can I register onto a workshop at the conference venue?
Yes, you may register onto workshops on site and our registration personnel will be happy to help you.

How many attendees will be at my conference?
This varies for each conference. Please do ask at our registration desk if you would like us to assist in facilitating meetings with anyone present to ensure you receive maximum benefit from the day.

How can I get to the venue?
The hotel phone number is listed within the conference information. Once registered, you will receive a Hotel & Conference Venue Location Map. Details are also available on the Venue & Accommodation page. Please contact us if you require any further information or assistance.

What about accommodation? 
The cost of the hotel accommodation and travel is not included in the registration fee. Details of the accommodation options are also included within the conference information, and on the Venue & Accommodation page. To take advantage of our corporate accommodation rate, please quote you are attending an IQPC conference when making your reservation.

What should I wear?
The dress code at the conference is business casual. The speakers usually come in business attire.

Special Needs 
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.

Delegate Substitutions and Cancellations 
Please view our cancellation policy.

Will I receive any information from you in the mail?
After the conference, from time to time, you may receive brochures on related topics.

COVID-19 Coronavirus: IQPC’s position

Following the World Health Organization’s declaration that this is a public health emergency of international concern, the UK Chief Medical Officers have raised the risk to the UK from low to moderate. We are constantly monitoring the situation and will follow government advice and guidelines in the countries where our events are taking place.

Global news coverage regarding the COVID-19 coronavirus understandably means the virus is a topic of concern for people and specifically for our event attendees, wherever in the world they are located. We hope that the following information will be useful to you and will reassure you that we are taking all sensible precautions. We are keeping a close eye on developments and will react accordingly.

The health and wellbeing of our clients and staff is of paramount importance to us and we would ask you to please take note of the following:

Stay indoors and avoid contact with other people immediately if you’ve travelled to the UK from:

  • Hubei province in China in the last 14 days, even if you do not have symptoms
  • Iran, lockdown areas in northern Italy, or special care zones in South Korea since 19 February, even if you do not have symptoms
  • Other parts of mainland China or South Korea, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan or Thailand in the last 14 days and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
  • Other parts of Northern Italy (anywhere north of Pisa, Florence and Rimini), Cambodia, Laos, Myanmar or Vietnam since 19 February and have a cough, high temperature or shortness of breath (even if your symptoms are mild)

If any of the above applies to you, use the 111 Online Coronavirus Service to find out what to do next. Do not go to a GP surgery, pharmacy or hospital.

We will be monitoring our attendee list to ascertain from where people are travelling, and will be proactively calling anyone located in high-risk areas to assess whether they are fit to attend.

At our events:

  • Please be aware that people may not wish to shake hands at events; this should not be deemed to be impolite
  • Hand sanitiser will be at the Registration Desk at all our events
  • Shared equipment: we will ensure that all shared equipment such as microphones, laptops, clickers, etc. are disinfected between use
  • Please take standard and sensible precautions: Always use tissues & dispose of them immediately Wash your hands regularly and use sanitiser

If you feel unwell and believe you may be at risk whilst in the UK, you should self-isolate and call NHS 111 Please do not hesitate to contact us directly if you have further queries on this matter: enquire@iqpc.co.uk / +44 (0)20 7368 9300