OPEX in Financial Services Report 2020

OPEX in Financial Services Report 2020

The explosion of technological solutions of envelope-pushing complexity generates more uncertainty than confidence.  

Respondents of the OPEX in Financial Services Industry Report suggest that they feel less technologically mature than they were 12 months earlier. The industry needs to become more dynamic and responsive in order to keep up with the demand of the customers who are becoming less loyal. 

Over 100 of North America’s leading financial services professionals shared exclusive insight into the challenges they’re facing and the innovative strategies and tools they are adopting to meet the needs of customers who are becoming more demanding.

Download this complimentary report to explore the challenges and cultural concerns. Exclusive insights include:

  • The crux of why financial institutions are unwilling to invest in solutions that are constantly evolving
  • Innovative strategies to improve customer satisfaction to increase profits
  • Solutions! New ways for business to achieve objectives
  • Understanding the tools and knowing your customers

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