OPEX in Financial Services Blog

Top 5 Drivers for Financial Services Leaders in 2020

In the lead up to the 2020 edition, we outline the Top Priorities for OPEX Leaders in Financial Services and highlight relevant sessions at the upcoming event to help you lead your FS organization to success.

4 Statistics Every Financial Services Process Professional Should Know

The financial services industry is transforming. Here, we share four statistics that demonstrate the pressing reality of this approaching evolution.

How Behavioral Economics Can Transform Financial Services

Discover how Behavioral Economics can help Financial Service providers to improve their customer experience offering.

What are Financial Service’s Greatest Challenges?

From digital disruptors to a changing customer, we explore the greatest challenges that today’s Financial Service industry is facing.

What does the Future of Financial Services Look Like?

We asked 200 senior executives to predict the factors that will shape the future of the industry. This is what they shared.

How Farmer's Insurance is Achieving Operational Excellence

Deborah Schaal, Director of Operational Excellence for Farmers New World Life Insurance, provides an insight into their approach to OPEX in Financial Services and highlights the role of leadership in creating true progress.

Here’s how Diversity and Inclusion can Transform your Bottom-Line

Research has shown that by embracing a culture of D&I, companies create an environment that allows employees to unlock their full potential and, in doing so, significantly set themselves apart from the competition.