When faced with uncertainty, the ability of your business to scale up and down and your flexibility in how work gets done has a direct effect on resiliency. IBM has identified three key operational challenges businesses are currently facing:

• Customer demand is volatile requiring the ability to quickly scale up or down
• The disruption of financial services requires rapid creation of new products and services
• Remote employees are struggling to get work done requiring new capabilities to remain productive

Join Jim Casey, Director of IBM Digital Business Automation, for an interactive discussion about the value of automation in solving operational challenges and the tactical projects that can help fill operational gaps you may be experiencing. At IBM our mission is to help you deliver resilient business operations to achieve competitive advantage while controlling costs. Key topics to be discussed are:

• Digitizing and automating work
• Applying intelligence to reveal actionable insights, and
• Augmenting your workforce to increase productivity