Benchmarking is an important part of improving performance by comparing our performance and practice with that of others. Through benchmarking, we can understand how we are performing, how others are performing, understand why differences in performance might have arisen and then make improvements based on good practice.
Best practices are “those practices that have been shown to produce superior results; selected by a systematic process; and judged as exemplary, good, or successfully demonstrated”.
The workshop will highlight the importance of regularly evaluating internal processes and structures, how to best measure and evaluate performance and how to take inspiration and benchmark from best practices and other organisation frameworks to improve practices, excellence and performance.