03 - 06 December, 2018
Grand Copthorne Waterfront Hotel, Singapore
Pravin Jain, Design Head at Advent Electronics International
Advent Electronics International Logo

Pravin Jain

Design Head
Advent Electronics International

Post-Conference Workshops – Thursday 6 December 2018

Tuesday, June 12th, 2018

1:00 PM Workshop D: Redesigning Customer Experience through Design Thinking

Companies of all sizes understand the importance of optimizing customer experience to survive and grow in today’s competitive market and the value of incorporating design thinking ‘mindset’ which suggests that every thing that a business does must place the customer first. This workshop will highlight strategies to use design thinking, agile marketing and technology to improve  customer experience
·       Integrating design thinking into your customer acquisition plan
·       Empathise and ideate to identify the changing consumer behaviors
·      The need for continues testing and evaluating existing delivery channels
· Role of technology and innovation in the implementation of design-led solutions 

Check out the incredible speaker line-up to see who will be joining Pravin.

Download The Latest Agenda