Richard Holmes is the Chief Operating Officer at Promapp Solutions, a cloud-based provider of business process management software that makes it easy for organisations to create, access, improve and share business processes. With an extensive background in accounting and business transformation, Richard has helped many organizations around the world effectively navigate change. This included working with British Airways on major change projects in the UK. Prior to joining Promapp in 2002, Richard worked for KPMG Consulting where his focus was process transformation projects. Richard is a Chartered Accountant. He graduated from the University of Auckland.