Lou Johnson is a technical training specialist at Minitab Inc., the world’s leading provider of software and services for quality improvement and statistics education. Johnson brings 28 years of process engineering and Six Sigma experience to his role as a Minitab trainer. As a Master Black Belt for Corning, Inc., he led a Six Sigma program that significantly increased productivity and reduced costs. He has also consulted and trained with over 100 companies from Arrow to Xerox. Johnson is a senior member of the American Society for Quality and enjoys sharing techniques for improving quality with ASQ members. He has published articles in Industry Week, Quality Progress, and ASQ Six Sigma Forum. He is also a frequent presenter at ASQ conferences. Johnson earned B.S. degrees in Chemistry, Education, and Chemical Engineering from the University of Illinois. After ten years of manufacturing experience, he returned to school to complete his M.S. in Statistics from The Pennsylvania State University. He also has ASQ Black Belt and Oriel Master Black Belt certifications.