Eric Michrowski

Eric is winner of PEX Network's Deployment Leader of the Year Award 2012 and is a leader in combining Human Performance, Operational Excellence and Process Improvement to drive Business Transformations that achieve substantial shifts in Customer Experience, Operational Reliability, Employee Engagement and Financial Performance.  He is COO and Head, Americas & Europe for Sentis, a growing global Management Consulting firm and has previously led successful improvement programs and deployments in Investment Banking, Logistics, Telecommunications and Aviation.