Dave Nave and Steve Dightman
Dave Nave provides operational and ongoing support for the Deming Institute and is Senior Associate at Dave Nave & Associates. As an educator, coach, and mentor, he uses a direct approach in a safe and comfortable way. With his experience as a machine operator, operations engineer, improvement specialist, Value Engineering workshop facilitator, and Business Process Analyst, he provides unique insights into his client’s operation and management practices.
Dave is a graduate of the Deming Scholars MBA Program (Management Systems) from Fordham University, and has a BS in Manufacturing Engineering Technology. Dave has published articles in Quality Progress (comparing three improvement methodologies) and Value World (addressing bottom-up versus top-down improvement efforts). He can be reached on firstname.lastname@example.org or by telephone on +1 206.200.4840.
Steve Dightman is a principle at RegularGuys Consulting which provides multi-faceted consulting and coaching aimed at improving business performance. He has a diverse background which includes many years with The Boeing Co. where he supported manufacturing operations, engineering, facilities, and business process improvement. He managed the Commercial Airplane Co., Education and Training group, supporting real time embedded computer avionics and simulation, engineering applications, operating systems, software engineering development, supply chain software applications and manufacturing equipment maintenance.
He was instrumental in the development and implementation for the Process Error Prevention method within the Boeing Renton Engineering Division, which contributed an estimated two-year cost avoidance of $42M. Later he led the installation of Total Productive Maintenance, Operations-Maintenance Program for the 757 Fuselage Manufacturing Center. While at Boeing Steve co-lead a weekly study group for 13 years in the investigating and implementation of business improvement theories, methods and tools including Continuous Quality Improvement (CQI), W. Edward Deming-Philosophy of Management, Theory of Constraints, Systems Thinking, LEAN, Six Sigma, Value Engineering, TRIZ, NLP-Neural Semantics, Human Performance Technology (HPT) and others.
Steve is also Chapter President of APICS-The Association for Operations Management and holds certifications as a Certified Professional Coach (CPC), Certified Performance Technologist (CPT), NLP-Neural Semantics Master Practitioner, and was issued a ‘Jonah’ certificate from the AGI-Goldratt Institute. He may be contacted at email@example.com.