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Desiree
Murphy-Palmer

Desiree Murphy-Palmer

Desiree Murphy-Palmer is the customer experience manager for Cox Communications in the Central Region. Ms. Murphy-Palmer has held this position for two years and has been employed for more than four years by Cox, one of the largest cable television and telecommunications firms in the United States. She previously was the company’s project manager for customer retention and loyalty. Prior to this post, she worked with Royal Caribbean International as its customer service supervisor.

Have you ever want to know what it would be like to work in a different job or industry within process improvement? PEX Network's twice monthly "A Day in the Life" series continues this week with Desiree Murphy-Palmer, customer experience manager for Cox Communications, one of the largest cable television and telecommunications firms in the...Full Article »