Vince Pierce

Vince Pierce is a global business transformation and operations leader with over 20 years of experience driving high performance in Fortune 500 companies.  He is currently serving as Senior Vice President of Global Business Transformation at Office Depot and on the board of advisors for Kids in Distress (Palm Beach) and the Process Excellence Network, a division of IPQC.  He provides senior leadership at Office Depot for:

  • Large-scale transformation programs in Retail, Merchandising, and Global Supply Chain
  • Process Excellence (Lean and Six Sigma)
  • Finance Shared Service Operations
  • Enterprise Program Management Office (PMO)

Vince has rotated between line management and staff leadership roles throughout his career.  Prior to joining Office Depot, he was a Partner in Accenture’s global business process outsourcing division holding various leadership positions in outsourcing delivery and operational excellence.  Vince also served in production management and engineering roles in both Rodel (now Rohm and Hass) and United Parcel Service.

Vince has undergraduate degrees in Organizational Management and Industrial Engineering.  He is a Lean Six Sigma Master Black Belt, Project Management Professional (PMP), ISO 9001 Lead Auditor, and is certified in Applied Statistics.

Most of us know the history of Process Excellence, from the days leading up to Total Quality Management to the more recent focus on Customer Experience Management. We have all heard of - if not read with interest - the works of Fredrick Taylor, Taiichi Ohno, W. Edwards Deming, and James Womack (to name a few). But what's next on the horizon?...Full Article »
Have you ever want to know what it would be like to work in a different job or industry? PEX Network's twice monthly "A Day in the Life" series continues this week as Vince Pierce, Vice President of Business Process Improvement for retail giant Office Depot, describes his daily routine....Full Article »