Chris Archer
Janeece Keller, Director of Operational Excellence and Contact Centres, Luxottica Group, and the president of the Australasian Association of Lean Six Sigma Practitioners, discusses her take on the current state of Process Excellence today. Keller reveals what she believes to be the three biggest challenges for the Process Excellence community,...Full Article »
In this podcast, Morgan Jones, General Manager, Master Black Belt South Pacific, BOC, discusses the barriers which exist for driving Process Excellence forward and the role of change management within an organization. You will hear Jones' thoughts on what he believes to be the major challenges that the Process Excellence community faces,...Full Article »
In this podcast, Toby Cook, Manager-Products and Training, Six Sigma, Boral, shares his thoughts on leveraging continuous improvement for maximum effect within an organization. Cook discusses the role that continuous improvement can play with cost reduction, and he provides tips to make sure that your cost reduction efforts do not jeopardize...Full Article »
In this podcast, David Tarbotton, a Quality and Continuous Improvement Master Black Belt for Nestle Australia, speaks about some of the challenges concerning Process Excellence and where he sees Process Excellence, as well as the progression of Process Excellence professionals’ skill sets, heading in 2010. In addition, Tarbotten reflects...Full Article »