Barbara Hodge is SSON's online editor and is responsible for ensuring the website reflects the very best in case studies, news, interviews and thought-leadership to answer all your needs. She has been with SSON for over 10 years.
In today’s competitive market, process performance is coming under the spotlight as a means of driving excellence from the inside. In recent years, this trend has been powered up significantly by the advent of robotic process automation technology, now more broadly recognized as the intelligent automation continuum. Given the...Full Article »
How to keep a remote workforce connected Some companies have always had distributed workforces – logistics companies with small armies of drivers, sales people who are always on the road, and other types of businesses where staff don’t come in to the same place everyday. But as more and more employees telecommute the challenges of...Full Article »
Thinking of centralizing your human resources function into a shared services center? There are some legal risks that you should be aware of, according to an expert in American labor and employment law. An HR Shared Services environment can magnify your legal compliance risks and create a "bigger target" for litigation, says Jonathan Bumgarner,...Full Article »