Elisangela Bottino and Marcelo Grimaldi
Elisangela Bottino is a Project and Business Processes Senior Analyst at Brazilian cable and satellite TV service Globosat. She is certified by ABPMP as a Professional in Business Processes - CBPP. MBA in Management Businesses IBMEC, graduated in Telecommunication Engineering from CEFET with a 7 year career in PMO and BPO activities.
Marcelo Grimaldi is Process Coordinator at Brazilian cable and satellite TV service Globosat. He has 16 years of career in positions related to Quality, Six Sigma Methodology and Process Management (Shell Brazil, General Electric, Intelig Telecom, Telemar Norte Leste and Globosat). He has also taught Quality management at the Project Management Specialization course at Escola Politécnica – UFRJ - and has a CQI Certificate in Quality Assurance and a Black Belt Certification (General Electric).