Mircoli Marietti

Elena Mircoli Marietti

Elena Mircoli Marietti, is a certified Six Sigma Black Belt in the process of completing her Master Black Belt certification (ETC 2012). Mrs. Marietti holds a Bachelor degree in Industrial Engineering and a Master degree in Financial Engineering. With strong analytical and process improvements strategy skills, she has expertise in the Financial Service and Healthcare industries. She is a Business Transformation Leader at Emblem Health and can be reached at emarietti@emblemhealth.com

Customer Centricity is not a one-time effort, carried out by a small project team and quickly filed away and forgotten, writes Elena Mircoli Marietti. Here’s how to embed customer centricity within your Six Sigma approach....Full Article »