John W.

John W. Moran

John W. Moran, MBA, Ph.D., CMC, CMQ/OE, CQIA, is senior quality advisor to the Public Health Foundation. He has over 30 years of quality improvement expertise in developing tools and training programs, implementing and evaluating QI programs, and writing articles and books on QI methods. Dr. Moran is a retired senior vice president of information systems, administrative and diagnostic services at New England Baptist Hospital. He was previously chief operating officer of Changing Healthcare, Inc. Dr. Moran was employed for 21 years by Polaroid where he held various senior management positions. His last position was director of worldwide quality and systems. jmoran@phf.org.

The prioritization process can be a confusing and time consuming process for an Improvement Team since they need to develop criteria to prioritize the solutions against, develop a rating scale, achieve consensus, and then do the prioritization....Full Article »
Changing an organization’s entrenched culture is not a simple task, writes contributor John Moran. But if you want to make changes stick you need to get into the culture. Here are the four things you need to think about....Full Article »
Change is critical to the survival of organizations, says contributor John W. Moran. Unfortunately all organizations have "antibodies" that resist change. Here’s how PDCA can help you if you're leading change....Full Article »