Abhishek Soni

Abhishek Soni is a certified six sigma Black Belt, PMI Project Management Professional and a management graduate from XLRI, Jamshedpur, India. He has around seven years of experience in process improvement in financial services domain. He is currently working as a process improvement consultant in a reputed MNC. He can be reached at asoni.mailbox@gmail.com.

Everybody hates waiting in a line up (that’s a queue for the Brits). So what if lines could be more effectively managed so that both customers and the service provider benefitted? Contributor Abhishek Soni explains how using concepts of queueing theory....Full Article »
Want to know how your process improvement project is progressing? Here’s how to use Earned Value Management and Control Charts to monitor how well you’re doing....Full Article »
Service industries have some unique features that mean some of the normal tools of process improvement are more appropriate than others, says contributor Abhishek Soni. Here are four techniques you should consider using to improve processes in the service industry....Full Article »
Many process improvement practitioners overlook the value of combining Six Sigma with Theory of Constraints, says contibutor Abishek Soni. Here are four ways to harness the synergy between Six Sigma and TOC....Full Article »