Deborah Miller

Deb Miller is Director of Market Development for Global 360. Her work with the Global 360 solutions team focuses on industry strategies for business process improvement. Her career includes more than 20 years of global industry experience with GE. She has attended GE’s Management Development Institute and is a Six Sigma Green Belt. You can read more of Deb’s writings at http://debsg360.wordpress.com/ and follow her at @DebsG360 on Twitter.

People are the hardest part of business change, writes Deborah Miller from Global 360. If you want to increase the chance of success of change efforts, you need to emphasize not just the quality of the technical solution, but also the role that stakeholders play in the process change itself. Here's why process improvement needs "leaner" tools....Full Article »