Douglas Kent

Douglas is the Chairman of the European Supply Chain Council’s Leadership team where he is also one of a select few SCOR qualified instructors.

Douglas Kent serves as the President of  eKNOWtion, a global Supply Chain Consultancy he founded in 2002.   He also serves as Chief Strategist and Director of InForum, a high-tech research and networking firm. Douglas has over 20 years of experience focused on the development, marketing and deployment of tailored supply chain solutions for companies across a wide variety of industry sectors.  Before founding eKNOWtion, Douglas was a Principal Consultant of Pittiglio Rabin Todd & McGrath (PRTM) and formerly the Vice President for the Integrated Material Services division of Avnet Inc.   Prior to this, Douglas held various positions in Sales, Operations Management, Product Management and Procurement.

Douglas is an MBA graduate from Pepperdine University's School of Management and studied at Harvard University during his post-graduate years.  Douglas is also a frequent lecturer, conference lead and author of many Supply Chain articles.

Douglas is also an adjunct professor at the International University of Monaco (IUM) as well as France’s SKEMA Business School.

Customer intimacy goes beyond just data extraction and the subsequent pontification of what it means, says Douglas Kent. In the launch of his new column, "The Chain Reaction", Kent argues that businesses that continue to rely mostly on technology and product innovation for their competitive advantage are likely to lose their position on the...Full Article »