Steve Hodlin

Steve Hodlin is principal of Steven Hodlin & Associates. Previously he was Vice President of Business Excellence at DST Output. DST Output has been a recipient of Industry Week’s Top Ten Best Plants in North America three times. Steve has led quality, productivity and process improvements in numerous industries, including semiconductor equipment, data communications and internetworking, cutting tools, financial services and defense. He has led three organizations to state quality awards, based upon the Baldrige performance excellence criteria, and to the U.S. Senate Productivity Award.

Steve is a member of the Board of Directors for MassExcellence and certified by the American Society for Quality (ASQ) as a Six Sigma Black Belt, Quality Manager, Quality Engineer, Reliability Engineer, Software Quality Engineer and Quality Auditor. He is also certified as an executive coach, career coach, and business coach. He is an edit reviewer for Quality Press. Steve holds a B.S. in Industrial Engineering and Operations Research from the University of Massachusetts, and an MBA from Babson College. He has testified in U.S. Congress as a quality expert, is a frequent speaker at conferences and has had his work published.

Successful organization innovation is a multistep process that involves development and knowledge sharing, a decision to implement, implementation, evaluation and learning. Although innovation is often associated with technological innovation, it is applicable to all key organizational processes that would benefit from change, whether through...Full Article »