Diane Francisco

Dr. Diane Francisco joined Covance six years ago in Madison, Wisconsin, where she led the Validation team in the Bioanalytical Chemistry group and was responsible for validating bioanalytical methods and supporting pharmacokinetic (PK) and toxicokinetic (TK) studies. Given her success with this team, she was soon asked to lead the Bioanalytical Operations teams. After completing her Master Black Belt training in 2007, Dr. Francisco accepted a position as Associate Director, Master Black Belt, for Early Development. During her tenure in the Process Excellence group, Dr. Francisco introduced both Lean and Design methodologies, making the process improvement initiative more flexible in solving process problems. Her leadership in driving Process Excellence includes advising more than 100 projects that resulted in savings of more than $8 million for Covance.

Prior to Covance, Dr. Francisco held operational and quality leadership positions at Third Wave Technologies, a medical device company, and at Pharmaceutical Product Development Inc. (PPD), as a leader in their early drug development business and bioanalytical departments. Dr. Francisco holds a doctorate in analytical chemistry from Purdue University and Master Black Belt certification from SSA & Company.

In her current role as Director of Client Solutions at Covance, Dr. Francisco is responsible for partnering across Covance and with their clients to deliver meaningful improvements in Commercial and Operational integration that impact cost, quality and delivery.

Dr. Francisco serves on the advisory board for PEX Network. She is an active speaker at IQPC summits and judge for the global Process Excellence Awards.

Whether a process mindset is nature or nuture is irrelevant. Here are some easy steps to start the nurturing of process improvement in your employees....Full Article »
Have you ever wanted to know what it would be like to work in a different job or industry within process improvement? PEX Network's twice monthly "A Day in the Life" series continues this week with Diane Francisco, Director, MBB of Process Excellence and Change Management at Covance....Full Article »
At Covance, we expect employees to be process managers, problem solvers, and decision makers. One methodology we in the Six Sigma community use and teach is called DMAIC, short for Define, Measure, Analyze, Improve, and Control. In the early stages of attempting to instill this methodology within a couple of Covance’s business units,...Full Article »