Jason Gerros and William Scotto
Jason Gerros joined DTCC in February 2007 as a director in the Business Reengineering and Quality Office and is a Certified Master Black Belt.
Gerros received his Black Belt certification through Arizona State University's Six Sigma Academy, which was chaired by Mikel Harry. In 2004 he also received an MBA from the W. P. Carey School of Business at ASU and holds a Bachelors of Science in chemistry.
He has held positions from quality technician to Senior Manufacturing Engineer while previously working in high technology manufacturing for medical devices at General Electric, as well as semiconductor manufacturing at Microchip Technology Inc and Sumco Materials. Gerros has also done consulting for Lean Operations in various companies from furniture manufacturing, lumber mills and machine shops, to warehousing and document management. Gerros also has a strong background in conflict resolution, team building and negotiations.
William Scotto joined DTCC in April 1983. His current position is a Director and Quality Leader in the Business Reengineering and Quality Office. Scotto has been involved with quality and efficiency for over 24 years at the Depository. In 2000, he joined the Business Reengineering and Quality Office and was instrumental in bringing the Six Sigma Methodology into the organization. As one of the original team members, he developed and set up the initial Quality infrastructure and governance of the program. In 2001, Scotto was certified as a Six Sigma Black Belt and trainer and he is currently pursuing his Six Sigma Master Black Belt Certification.
Scotto successfully trained and certified over 70 Green Belts since 2001. He coordinated and mentored cross-functional Six Sigma projects and identified opportunities for greater efficiency and customer service throughout the organization. His most notable accomplishment was developing a customer service strategy by establishing the Customer Help Center (CHC) to improve overall customer satisfaction. He and his team were honored by receiving the first Quality Chairman’s Award for Quality and Excellence.
Prior to joining the Quality Office, Scotto was the Director of Operational and Cost Analysis. He led a team of 15 employees responsible for managing operational staffing and efficiency. He was the administrator of the Supervisor Work Analysis Program (SWAP) and the Quality and Efficiency Measurement Program (QEM). These programs measured both clerical and corporate performance.
Scotto has a Bachelor of Science degree in economics with a minor in industrial engineering from Richmond College, and an MBA from Brooklyn College.