Kris Stark and
Hank Sanftleben

Kris Stark and Hank Sanftleben

Kris Stark is the Business Process Excellence Manager for Delphi Electronics Group and has been in this position since September 2007. 

Before being named to her current position, Stark held several positions within Delphi Electronics Group, including Quality Metrics Manager, Quality Science Manager and Continuous Improvement/Lean Manager.

Stark earned a Bachelor of Science degree in mechanical engineering from the University of Wisconsin-Madison in 1985 and a Master of Science in manufacturing management from Kettering University in 1995.

Following several assignments as a college graduate-in-training, she progressed through various design, manufacturing, and statistical engineering assignments in Delco Remy Division of General Motors. In 1999, she transferred to Delphi Electronics Group (formerly Delco Electronics Division of General Motors) and was promoted to the Manager of the Applied Statistics Group. After obtaining Master Black Belt and DFSS Black Belt certifications, Stark became the Business Process Excellence Manager in Program Management responsible for teaching and applying Lean Six Sigma techniques to both transactional and technical product and process development. Areas of focus include Product Design, Manufacturing, Production Control & Logistics, Finance, Human Resources, Program Management and Customer Satisfaction.

Hank Sanftleben is a Technical Fellow, Six Sigma Master Black Belt Candidate and, Electronic Materials Commodity Manager for Delphi Electronics and Safety & Delphi Electronic Group. 

Sanftleben’s team is responsible for material development, material specification, material qualification, material sourcing, material quality, material testing and production support for Delphi Electronics and Safety globally and Delphi Electronic Group. He has over 24 years of electronic materials application experience, and his specialties are LSS, DFSS, raw materials transactional business processes, electronic materials, electronic assembly methods, materials and/or process interactions and failure analysis. He also has 12 patents covering electronic materials, and electronic devices. Sanftleben has degrees in chemical and metallurgical engineering from the University of Wisconsin-Madison.


186 results
of 19
New companies are disrupting established markets by changing the focus from the business’s bottom line to the customer experience, and it’s paying off. Making the customer the focal point of every process can drastically change your organization’s way of doing business for the better. Attendees will learn:Operational excellence is no longer...Full Article »
Any attempt to optimize business process execution through BPM, RPA or other projects requires an in-depth understanding of the current process environment.  To be effective, analysts must also have a full complement of pattern search, analytics, cohort comparison, temporal and other analytical tools. Unfortunately, existing business...Full Article »
Learn how JE Dunn Construction have improved the workplace experience, increased process ownership and successfully implemented change with a phased BPM build....Full Article »
Learn how to stop the frustration of manually collecting and importing financial data by using self-serve automation....Full Article »
Robert Browning, Documentation Specialist, ConnectWise will share how they successfully integrated four business and drove engagement which resulted in a standardized approach throughout the organization....Full Article »
How businesses can save time and money when they manage their businesses on a low-code platform...Full Article »
For just one hour, get up to date on how today’s hottest business developments such as AI (Artificial Intelligence), IOT (Internet of Things) and Bots are already changing the way projects have been managed up to now....Full Article »
In this webinar, L&T Infotech & NelsonHall will share a recommended operating model along with best practices, which have guided some of the world’s leading Enterprises in the deployment of successful RPA & AI programmes....Full Article »
Microsoft PPM provides end to end enterprise project management and resource capacity planning. Attendees will learn about PPM integration scenarios with SAP and ITSM tools....Full Article »
Join us as we explore real-life examples from companies leveraging Process Mining to drive process excellence efforts across their entire organization.Your processes are well-defined. How do you verify whether they are sufficiently enforced? You need to see how those processes are handled in real life. With process mining, you get objective...Full Article »
186 results
of 19