James Lawther

Operations professional with broad experience across sectors ( FMCG, financial services, retail, public sector) and functions (customer service centres, logistics and capacity management, manufacturing, business transformation and product development).

It's been one of the most hyped words of the past couple of years, but is big data approaching the peak of its hype cycle? And what can companies do to get real value out of big data? In this PEX Network interview, James Lawther, Head of Insight and Improvement at RSA, discusses common mistakes companies make when getting...Full Article »