Vikas Gera

Vikas Gera heads the Global Quality team for the Global Business Services (GBS) group for Corporate Administration & Shared Services Business Unit of Hewlett Packard worldwide. He has close to 19 years of experience in Indian as well as multi-national companies in manufacturing (consumer durables) and the ITES/BPO domain. He is a Six Sigma Champion and meets the requirement of a Six Sigma Black Belt.

Vikas Gera, Worldwide Quality Head Global Business Services for Hewlett Packard, speaks exclusively to Six Sigma IQ to discuss the untapped opportunities, challenges and difficulties in adopting Six Sigma processes into your business. What are some of the difficulties when working with internal customers compared to working at an enterprise...Full Article »