Vivek Kumar and Sunil Kumar

Vivek Kumar: Vivek is a BPM consultant under Operations and Process Transformation practice of a large global consultancy. He has a total work experience roughly 6 years across energy, telecom, retail and pharma sector. He has been a part of major CRM and SCM transformation projects for major telecom giants. Vivek is well versed with eTOM, APQC and SCOR Reference Models and have been instrumental in incorporating them in the client projects.

Sunil Kumar: Sunil has been in the journey of Process Management, Process Excellence, Process improvement and BPM through his 16 years of experience in IT, BPO, Telecom, Oil & Gas, Chemical industries. He is currently working for a large global consultancy.

More content by Vivek Kumar and Sunil Kumar