Rupesh Lochan

Rupesh Lochan, a Lean Six Sigma deployment leader, certified Master Black Belt and Project Management Professional, is leading the Lean Six Sigma Centre of Excellence in the Business Process Services unit of a leading multinational information technology firm. He has the experience of working in different industries including manufacturing, BPS and IT and providing consulting support to organizations for process improvement. He is the author of the book “Lean – Principles and Application in BPO”, focused on highlighting the importance of Lean for Business process services organizations and suggesting a roadmap for deployment.

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