PEX Network’s State of the Industry - Operational Excellence in Financial Services Benchmarking Report 2017
Add bookmarkIn the face of a rapidly competitive and uncertain global economic environment, the PEX Network conducted a survey with senior financial services executives in the process space to understand their key challenges, priorities and strategies for 2017. The survey was completed by senior executives within the financial services industry in November 2016 and looked at:
- The top challenges for operational excellence in financial services
- Trends in operational excellence
- Projected staffing and resourcing for OpEx projects the year ahead
- Key spend areas for technologies in 2017
In this benchmarking report we present the results of the survey, along with leading commentary and insight from 5 key financial services experts.