BPM
Business process management (BPM) is a systematic approach that organizations use to manage, improve and optimize their business processes.
Business processes are a series of activities and tasks that are designed to achieve a specific organizational goal, including analyzing, modeling, designing, implementing, monitoring and continually optimizing these processes to enhance efficiency, effectiveness and overall performance. By adopting these principles, organizations aim to achieve operational excellence, enhance customer satisfaction and stay competitive in a dynamic business landscape.
Learn how to set performance metrics and improve your business processes with the resources in this section.
Best practices for sustainable process management
June 28 by PEX NetworkDiscover the five must-haves for organizations to manage their processes and share information effectively
Going back to process basics with BPM
June 17 by Alice ClochetHow BPM clears a path toward accurate process reporting and achieving a company’s strategic objectives
How financial services organizations can drive operational excellence in uncertain times
June 16 by Adam JeffsRead the full report to learn how financial organizations can apply the latest technologies and strategies to ensure optimization of internal processes
Using BPM to create business value
May 31 by Alice ClochetLearn why BPM provides a solid foundation for any process and automation initiative
Market update: OPEX in government
January 31 by Alice ClochetFind out the main process trends in the public sector and current focus for organizations
Process lessons from a Formula 1 pit crew
December 16 by Thomas KohlenbachLearn how environmental nuances and individual specializations can transform the outcome of business processes
Listen to your customers whether they are right or not
October 27 by Thomas KohlenbachWhy processes that help manage customer feedback are essential to ensure their satisfaction and loyalty
Why successful companies create centers of excellence
October 19 by PEX NetworkWith many organizations driving for stability in the wake of the pandemic, learn how a process center of excellence enhances process visibility and organizational speed
Why operational excellence does not have to be difficult
October 12 by Adam JeffsRodrigo Musicante, manager of operational excellence at NAB, discusses the key trends shaping operational excellence in 2021 and the initiatives currently underway at NAB
Managing risk to protect those who need it the most
October 08 by Thomas KohlenbachDiscover how implementing clarity over risks into organizational processes helps to protect those who are most at risk
Driving growth in global business services
October 05 by PEX NetworkLearn how process mining and BPM can help global business services leaders meet their quality, productivity and efficiency goals in the future of work
PEX retrospective series: Trends in BPM in 2020
September 21 by Adam JeffsFollowing on from expert predictions made in 2020, PEX Network analyzes the veracity of these and offers an update on the state of BPM