AutoNation Transforms Business Processes for its Shared Services Center and Franchise Stores [BPM Open House]

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This FREE webinar was recorded on:
September 29, 2015
11:00 AM - 12:00 PM EST

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[CASE STUDY] AutoNation transforms Business Processes for its Shared Services Center and franchise stores

AutoNation operates over 293 franchises across the USA, and has approximately 24,500 employees. It sells 35 different manufacturer brands nationwide across 15 states and is ranked #156 in the 2015 Fortune 500. Li Huang, IT Director at AutoNation, will share her BPM story from the cradle to the grave, including best practice tips and lessons learnt from their successful Business Process transformation.
 
Key takeaways from this presentation, include:
  • The importance of a POC (Proof of Concept) when procuring for an intelligent BPMS
  • The “people” parameter and how to deal with it through Evolutionary BPM methodology
  • How BPM technology fits within a business’s existing architecture
 

[TECH DEMO] HotChange 3.0 - Hot Operations

The demonstration will show how Sequence Hot Operations allows customers to dynamically manage their operation on a day to day basis, prioritizing case and work load, reallocating resources and reassigning work.
 
Three benefits showcased in this demonstration:
  • Dynamic allocation of resources
  • Dynamic prioritization of cases
  • Proactive reallocation and reassignment
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.