71 results
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Modern BPM
Discover how Business Process Management (BPM) can complement your Lean Six Sigma transformation and Lean BPM enhance the customer journey’s though enhanced connectivity. In this interview Stephen Willoughby, President & Principal Consultant, Lean-BPM LLC, speaks to the PEX Network about the evolution of BPM and what's next for the BPM View more
Tags: BPM | Business Process Management | Lean Six Sigma transformation | Lean BPM | BPM software market | BPM best practice | Stephen Willoughby | Lean-BPM LLC
PEX Network Awards 2016: What Does it Take to Be a Winner?
Hear from Deutsche Bank and Deutsche Post DHL, two 2015 PEX Network Awards Winners, who spoke on the PEX Network Global Awards Winners Panel Showcase at this year's PEX Week Europe event. Both organizations share insights on their winning projects and programs. Find out the strategies and techniques that they put in place and the hurdles they Read more
Tags: PEX Network Awards 2016 | PEX Week | Deutsche Bank | Deutsche Post DHL | Projects | Programs | Process Excellence | Sophie Leng-Smith | Continuous Improvement | Dr. Iris Kaib | First Choice Officer
[Video] Process Analysis to Enable Decisions and Advanced Analytics
Understanding and making informed strategic and operational decisions is directly connected to successful financial and operational outcomes. Monsanto takes its product pipeline very seriously, explains Tamarah Usher, its Business Process & Analytics Lead: "For us it is the difference between ensuring the world’s health or hunger caused by Read more
Tags: PEX Week | process analysis | decision-making | analytics | Monsanto | R&D Pipeline | Strategy | Finances | Operational Excellence | Tamarah Usher | business process | agility | Business Needs | business intelligence | Decision Modeling | Predictive Analytics | Safety | Products
How can you thrive in a non-traditional environment? In this Univision presentation, Angel R Garcia, Vice President of Operational Excellence at Univision Communications Inc., gives you a behind the scenes look at operational excellence in the media broadcasting world.In this session, introduced by Simone Knight, Director of Operational Excellence Read more
Tags: Operational Excellence | PEX Week | Univision | Angel Garcia | Simone Knight | Distribution | Tools | process | engagement | Stakeholders | Management | techniques
[Video] Benchmarking OpEx Best Practice in Manufacturing
This PEX Week session by Rick Hepp, Executive Director, Operational Excellence, Global Manufacturing & Supply, at Bristol-Myers Squibb, looks at how to reach an industry benchmark in manufacturing through operational excellence: the skills, process and culture you need in place.This session addresses:Challenging the business to think and act Read more
Tags: Rick Hepp | Operational Excellence | OpEx | Manufacturing | Supply | Bristol-Myers Squibb | skills | process | culture | Challenges | transformation | sustainability | Model | leadership | Change Management | Team Empowerment | value stream mapping | data
[Video] 5 Steps to Process and Lean Collaboration
As process improvement expands throughout the enterprise, an organization may reach a point where the scale and complexity of business processes and improvement activities require a formal business process management approach. As this effort evolves to service the whole organization, Patrick Phillips, Chief Information Officer, Disaster Kleenup Read more
Tags: process | lean | collaboration | process improvement | Business Process Management | Patrick Phillips | Chief Information Officer | CIO | Disaster Kleenup International | BPM | Stakeholders | performance
[Video] Keeping the Customer Front and Center
Why is it so critical to keep a customer-focus during a company turnaround? How can a company successfully make tough turnaround decisions without losing customer focus? Marjorie Hook, Vice President, Global Business Process Management at Hewlett Packard, opened up about HP’s five-year turnaround journey at PEX Week and highlighted how HP is Read more
Tags: PEX Week | Marjorie Hook | Hewlett-Packard | HP | transformation | Corporate turnaround
[FORRESTER INTERVIEW] What is Low-code and How is it Different to BPM?
If you’re focused on process excellence for customer experience improvement, then according to Forrester, you should be considering "Low-code development platforms". But what is Low-code? How’s it different to BPM? Where should you apply it? Does it involve different kinds of developers and different methodologies?To answer these questions and Read more
Tags: MatsSoft | Process Excellence | Customer Experience Improvement | Forrester | Clay Richardson | Nigel Warren | Lean Startup | Low-Code
[VIDEO] Steps to Optimize Your Resources with the Right Applications
Today's business environment is changing more rapidly than ever. To succeed, your business has to be agile. It must respond quickly as markets, customer needs, and regulations change. But the path to agile operations is fraught with challenges: How do you incorporate the right policy, procedure, process, and application changes in time to stay Read more
Tags: Red Hat | JBoss BPM Suite | Business Process Management | BPM
[Video] Transforming Customer Experience via Business Processes
Have you previously collected Customer Experience (or VoC) data but struggled to translate that into long term business process change? If so, you’re not alone. This presentation by Adam Golden, Managing Partner at Oak Consulting, looks at how customer experience maps enable us to translate customer touchpoint refinements into standardized Read more
Tags: Adam Golden | Oak Consulting | BPM | Business Process Management | VOC | Customer Experience | data
71 results
of 8