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emma harris Triaster

Using an RACI Matrix Template for Business Process Improvement

Published: Tuesday, May 22, 2018
When any organisation is looking for better oversight of their business processes, they are well advised to start with an RACI Matrix. An RACI Matrix is key to preventing process failure, by identifying – in particular - accountability and... Read More

Still life

Strategy Deployment Success Process

Published: Friday, May 18, 2018
“If you fail to plan, you’re planning to fail.” - Benjamin FranklinMore than 50 percent of executives say that they’re unhappy with their strategic planning process right now. So while they think strategic planning is necessary, they don’t fully... Read More

PEX Network Reports

Solving The Five Pervasive Team Challenges

Published: Friday, May 18, 2018
People represent the greatest investment opportunity in any company. They’re also the greatest challenge! And people-challenges multiply when they work together on teams. In this report, you’ll discover how to solve the top 5 pervasive team... Read More


5 great podcasts on... personal stories

Published: Thursday, May 17, 2018
Do you ever look around and wonder how you ended up where you are? Career paths are seldom straight lines, and the bright lights of PEX have found their place in the industry by many differeent routes. These five inspirational interviewees from the... Read More


'We got it wrong: don't be us!'

Published: Thursday, May 17, 2018
We all like to lead with our success stories - but in our hearts we know that the best learning happens when you make mistakes. Our anonymous c-level source told us what mistakes were made in implementation of new technology - and how these could've... Read More

Coffee splash

Tiny variations: The big picture

Published: Wednesday, May 16, 2018
Here in the middle of Mental Health Awareness Week, I'm reminded that the human brain operates on a continuum of reliabilty, having hit one of those mornings where everything I touch seems to go unspectacularly awry: a to-and-fro with a designer on... Read More

AI Robot

RPA and Cognitive Automation: only for big business?

Published: Friday, May 11, 2018
 Cognitive Automation – thinking computers – is the big buzzword of the moment. But hold up: the attractions of cognitive technology (including computer vision, machine learning, natural language processing, speech recognition) are clear, but how... Read More


5 Great Podcasts on... Customers

Published: Wednesday, May 09, 2018
Basil Fawlty once said of a departing hotel guest, ‘A satisfied customer – we should have him stuffed.’ But Basil, being the fictional central character in a ‘70s sitcom about a hotel lived before the Age of Podcasting. How was he to know not to... Read More

Top 5 BPM Trends That Will Impact Your Digital Transformation!

Published: Tuesday, May 08, 2018
The world of business is undergoing digital transformation. Many businesses and organisations currently use BPM tools... So how can these tools help you weather the winds of change? In this video we discuss the importance of Intelligent Process... Read More


CASE STUDY: Print, process and profit

Published: Tuesday, May 08, 2018
How do you successfully see a traditional business through a digital transformation? Brad Ellis is the Director of Product Development at Mimeo, a leading online printing company, offering digital distribution and online printing solutions, in... Read More

Jaren Nichols

How Technology Is Helping Entrepreneurs and Small Businesses in 2018

Published: Tuesday, May 08, 2018
2018 is a boon year for entrepreneurs and small businesses. The Tax Cuts and Jobs Act (TCJA) was signed in December 2017 with the goal of putting money back into small businesses across America. Now is the time to take advantage of that extra cash... Read More

IAFS 2018

The future is happening: a global snapshot of IA

Published: Friday, May 04, 2018
Intelligent Automation is offering all industries the chance to serve a greater number of customers to a higher standard than ever before. This is especially true of Financial Services. If IA has come of age, who is actually using it? What are the... Read More


5 great podcasts for transformation

Published: Friday, May 04, 2018
The world is changing and survival in business means being flexible, bouncing back and exploring possibilities. Seth Adler, host of the PEX Podcast, has interviewed dozens of leading lights from the world of Process Excellence – and here’s my pick... Read More


Why your best employee doesn't work for you

Published: Wednesday, May 02, 2018
The comedian Ian Moore has a joke about automated checkouts, the idea of which is that he spent his school life being warned that if he didn’t buckle down, one day he’d be a checkout clerk. And now, thanks to automation, we are all our own checkout... Read More


Alexa, What’s up with my Procurement Process?

Published: Tuesday, May 01, 2018
Co-author: Aman KumarIf you are in possession of one of these promising new virtuial assistants, you can very well imagine that the world is changing at quite a drastic pace. Clients are always in preparation mode and by the time they are prepared... Read More

3250 results
of 217